Last updated: 15.09.2006
At Babrush Studio, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who may receive it, and what rights you have in relation to your personal data.
1. Who is responsible for your personal data?
The controller of personal data collected through the Babrush Studio website and online store is:
[full legal business name as registered in CEIDG]
Business address: [address]
Tax Identification Number (NIP): [NIP]
Email: [Babrush Studio email address]
Babrush Studio is the brand under which the online store operates.
For any questions regarding your personal data or this Privacy Policy, please contact us using the email address above.
2. What personal data do we collect?
Depending on how you use our website and store, we may collect information such as:
- your name and surname,
- billing and shipping address,
- email address,
- telephone number,
- information relating to your order,
- payment-related information,
- customer account information,
- messages and information submitted through contact, custom order or wholesale enquiry forms,
- files or materials that you choose to send us in connection with a custom order or enquiry,
- technical information associated with your use of the website, such as IP address and information necessary for the security and proper operation of the website.
We only collect personal data that is necessary for the relevant purpose.
3. Why do we process your personal data?
We may process your personal data in order to:
- process and fulfil your orders,
- receive and process payments,
- arrange shipping and delivery,
- communicate with you about your order,
- manage customer accounts,
- respond to enquiries,
- prepare and discuss personalised or custom orders,
- handle returns, complaints and customer service requests,
- comply with accounting, tax and other legal obligations,
- establish, exercise or defend legal claims,
- ensure the security and proper operation of our website.
The legal basis for processing depends on the purpose and may include the performance of a contract, taking steps at your request before entering into a contract, compliance with a legal obligation, or our legitimate interests where permitted by applicable data protection law.
Where processing requires your consent, we will ask for it separately.
4. Orders and Customer Accounts
When you place an order, we process the information necessary to accept, fulfil and deliver your order and to meet our legal obligations.
You may purchase from Babrush Studio without creating a customer account.
If you choose to create an account, we process the information necessary to maintain your account and provide the associated functionality.
5. Payments
Payments made through our online store may be processed by third-party payment providers.
Depending on the payment method selected, your data may be shared with providers such as Stripe or PayPal to the extent necessary to process the transaction, prevent fraud and provide payment-related services.
Payment providers process certain information in accordance with their own privacy policies and legal obligations.
Babrush Studio does not receive or store your complete payment card details where payment information is processed directly by an external payment provider.
6. Shipping and Fulfilment
To fulfil your order, we may share the information necessary for delivery with postal operators, couriers and other shipping providers.
For products manufactured or fulfilled by an external production partner, information necessary to manufacture and deliver the product may also be shared with that partner.
Some Babrush Studio products may be produced and fulfilled by Printful. Where Printful fulfils an order, the necessary order and delivery information may be provided to Printful for this purpose.
7. Contact and Custom Orders
If you contact us through a contact form, email, custom order form or wholesale enquiry, we process the information you provide in order to respond to your enquiry and, where relevant, prepare or perform a contract with you.
If you voluntarily provide files, photographs, logos, artwork, text or other materials for a custom project, we process those materials only to the extent necessary to communicate with you and carry out the requested work, unless another use has been separately agreed.
8. Service Providers
We may use trusted service providers to operate our website and business.
Depending on the services used, personal data may be processed by providers involved in areas such as:
- website hosting and technical maintenance,
- online store infrastructure,
- payment processing,
- shipping and fulfilment,
- accounting and invoicing,
- email communication,
- website forms and security,
- website analytics,
- online advertising and advertising measurement.
We only provide such service providers with data to the extent necessary for the relevant purpose.
9. International Transfers
Some service providers used by Babrush Studio may process personal data outside the European Economic Area.
Where personal data is transferred internationally, we use or rely on appropriate safeguards required by applicable data protection law, where such safeguards are required.
10. How long do we keep your personal data?
We retain personal data only for as long as necessary for the purpose for which it was collected.
Data connected with purchases may be retained for the period necessary to fulfil the contract and subsequently for the periods required by tax, accounting and other applicable laws, as well as for the establishment, exercise or defence of legal claims.
Data relating to enquiries that do not result in an order will generally be retained only for as long as reasonably necessary to deal with the enquiry and any related correspondence.
Customer account data may be retained for as long as the account remains active or until it is no longer necessary for the purposes for which it was collected, subject to applicable legal obligations.
11. Your Rights
Subject to the conditions provided by applicable data protection law, you may have the right to:
- access your personal data,
- request correction of inaccurate data,
- request deletion of your data,
- request restriction of processing,
- object to certain processing,
- receive certain personal data in a portable format,
- withdraw consent at any time where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
To exercise your rights, contact us at:
[Babrush Studio email address]
You also have the right to lodge a complaint with the competent data protection supervisory authority.
For the controller established in Poland, the supervisory authority is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych – UODO).
12. Cookies, Analytics and Advertising
Our website uses cookies and similar technologies.
Some cookies are necessary for the proper operation of the website and online store, for example to maintain the shopping cart, enable checkout, remember certain preferences, provide security and ensure essential website functionality.
We may also use optional analytics and advertising technologies. These technologies will be activated only where permitted by applicable law and, where required, after you have given your consent.
We may use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as pages visited, interactions with the website, approximate location derived from technical information, device and browser information, and other data relating to the use of the website. This information helps us understand website performance and improve the Babrush Studio online store.
We may also use Meta Pixel, provided by Meta, to measure the effectiveness of our advertising, understand how visitors interact with our website and, where applicable, create or measure audiences for advertising on Meta services such as Facebook and Instagram.
Depending on your consent choices and the configuration of these services, Google and Meta may receive information about your interaction with our website and process certain data for their own purposes in accordance with their respective privacy policies.
Analytics and advertising cookies or similar technologies that require consent will not be activated before such consent has been obtained.
You can accept, reject or manage optional cookies through the cookie consent settings available on our website. You may also withdraw or change your consent at any time through those settings.
More detailed and up-to-date information about the cookies and similar technologies actually used on our website, including their purposes and providers, may be available through the cookie settings panel.
13. Marketing Communications
We will not send you email marketing solely because you have placed an order with Babrush Studio.
If we introduce a newsletter or other direct email marketing, subscription will be voluntary and, where required, based on your consent.
You will be able to unsubscribe from marketing communications at any time.
14. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
However, no method of transmitting or storing information online can guarantee absolute security.
15. Changes to this Privacy Policy
We may update this Privacy Policy where necessary, for example when we change the way the store operates, introduce new services or tools, or where legal requirements change.
The current version of the Privacy Policy will always be available on the Babrush Studio website.